Scaling Mobile Banking to 2M Monthly Sessions
The Challenge
A financial institution needed a USSD mobile banking application capable of handling rapidly growing session volumes across unreliable mobile networks in East Africa.
Our Approach
Built a Node.js USSD framework with Redis-backed session management, PM2 process clustering, and ESB middleware integration for real-time core banking (T24) communication. Implemented graceful timeout handling and session recovery for dropped connections.
The Outcome
System processed 2M+ monthly sessions with 99.9% uptime over 18 months. Average session response time under 800ms. Zero data loss incidents.